Everything you need to know about using Nagnon — for business owners and customers across the UK and France.
About Nagnon
Q1 — What is Nagnon?
Nagnon is a UK–France business directory that helps people discover businesses and services across both countries. Whether you’re looking for a local tradesperson in London or a restaurant in Paris, Nagnon brings both markets together in one place.
Q2 — Which countries does Nagnon cover?
Nagnon covers the United Kingdom and France. Every listing is available to visitors on both sides of the Channel, so businesses can be discovered by customers in either country.
Q3 — Is Nagnon available in French?
Yes. The entire site — menus, buttons, and pages — can be viewed in English or French using the language switcher. We’re continuing to expand French coverage across listings and content.
For business owners
Q4 — How much does it cost to list my business?
Nagnon offers two plans. The Free Business plan lets you create a listing at no cost. The Business plan, at £39, adds priority placement, a featured badge, multiple listings, and promotional features.
Q5 — What’s the difference between the Free and Business plans?
The Free plan includes one listing with your business name, description, contact details, and a location pin on the map. The Business plan adds everything in Free, plus priority placement in search results, a featured badge, multiple listings, promotional features, enhanced visibility, and priority customer support.
Q6 — How do I add my business to Nagnon?
Click “List Your Business” in the header, choose the plan that fits your needs, and fill in your business details. The whole process takes just a few minutes.
Q7 — How long does it take for my listing to be approved?
Most listings are reviewed and published within 24 hours. You’ll receive a notification once your listing is live.
Q8 — Can I list more than one business?
Yes. The Business plan supports multiple listings, making it ideal for owners of more than one business or multiple locations.
Q9 — Can I edit my listing after it’s published?
Yes. Log in to your account, open your listing, and edit any details at any time. Changes take effect immediately.
Q10 — How do customers contact me through my listing?
Customers can reach you directly using the contact details shown on your listing, or through Nagnon’s built-in messaging system.
For customers
Q11 — How do I find a business on Nagnon?
Use the search bar on the homepage to search by keyword, location, or category. You can also browse businesses by category if you’re not sure what you’re looking for.
Q12 — Is the information on Nagnon verified?
Every listing is reviewed before publishing. While we do our best to keep information accurate, we recommend confirming details directly with the business before making decisions.
Account & billing
Q13 — How do I upgrade or cancel my plan?
Log in to your account and open your membership settings. From there, you can switch between Free and Business, or cancel your plan at any time.
Q14 — What payment methods do you accept?
We accept all major credit and debit cards through our secure payment provider.
Technical
Q15 — What if I forgot my password?
Click “Forgot password” on the login page and enter your email address. You’ll receive a link to reset your password. If you don’t see the email within a few minutes, check your spam folder.